Last updated: 2026-03-02
1. Introduction
DC Living Limited (Company Number 8906528, registered office at 2/17 Hands Road, Middleton, Christchurch 8024) ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, store, and safeguard personal information in accordance with the Privacy Act 2020 (New Zealand) and the Information Privacy Principles ("IPPs").
2. Purpose of Collection (IPP 1)
We collect personal information for the following purposes:
- To respond to enquiries submitted through our contact form
- To provide information about our developments and investment opportunities
- To improve our website and services
- To comply with our legal obligations
3. Information We Collect (IPP 2 & 3)
We collect personal information directly from you when you use our contact form or communicate with us. We may collect:
- Name and contact details (email address, phone number)
- Enquiry type and message content submitted through our contact form
- Information you voluntarily provide when expressing interest in a project or investment opportunity
Providing your name, email, and message is required to submit an enquiry. If you choose not to provide this information, we will be unable to respond to your enquiry. Phone number is optional.
4. Analytics (IPP 4)
We use Vercel Web Analytics to understand how visitors use our website. This collects anonymised data such as page views and referral sources. No personally identifiable information is collected through analytics. Vercel Web Analytics does not use cookies and does not track individual visitors across sessions.
5. Cookies
Vercel Web Analytics does not use cookies. No tracking cookies are set by this website. If we introduce cookies in the future, this policy will be updated accordingly.
6. How We Use Your Information
We use your personal information to:
- Respond to your enquiries and requests
- Provide information about our developments and investment opportunities
- Improve our website and services
- Comply with legal obligations
7. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and business, provided they agree to keep your information confidential. These service providers include:
- Resend (email delivery service, US-based)
- Vercel (website hosting, US-based)
8. International Data Transfers
Our website is hosted by Vercel, whose servers are located in the United States. Contact form submissions are processed via Resend, also US-based. By using our website and submitting information through our contact form, your data may be transferred to and stored in the United States. We take reasonable steps to ensure these providers maintain appropriate privacy protections.
9. Data Retention
Contact form enquiries are retained for up to 24 months from the date of submission unless you request earlier deletion. Anonymised analytics data is retained indefinitely as it does not contain personal information.
10. Data Security
We take reasonable steps to protect your personal information from unauthorised access, use, or disclosure. However, no method of transmission over the internet is completely secure.
11. Your Rights (IPP 6 & 7)
Under the Privacy Act 2020, you have the right to:
- Request access to the personal information we hold about you
- Request correction of any inaccurate personal information
To make a request, please contact us using the details below. We will respond within 20 working days in accordance with the Privacy Act 2020.
12. Complaints
If you are not satisfied with how we have handled your personal information, you may lodge a complaint with the Office of the Privacy Commissioner at privacy.org.nz.
13. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
14. Contact Us
If you have any questions about this privacy policy or how we handle your personal information, please contact us at info@dcliving.co.nz.